Hektor22 | 2020-08-27
Seller sent a large number of round diamonds for a square painting. A lot of the other diamond bags were busted open with different colors mixing. Yi Bright posted a tracking number for the supposed replacement diamonds. The tracking number was never trackable and I received a message stating the package had been sent back to the sender. Emails sent for a hopefully valid tracking number on the replacement diamonds were never sent. Messages were ignored. I trusted that this seller would make things right as mistakes happen but that never happened. Untrustworthy and unprofessional. Will never do business with this seller again. Horrible customer service.
1 / 5